At Cruise in Galapagos, we respect your privacy and are committed to protecting the personal information that may be collected through this website, in accordance with applicable data protection regulations.

1. Data Controller

The data controller responsible for the processing of personal data on this website is the owner of Cruise in Galapagos.

Contact email: sales@cruiseingalapagos.com

2. Personal Data We Collect

This website may collect the following personal data through contact forms or user interactions:

• Name and surname
• Email address
• Phone number
• Information submitted through contact forms
• Browsing and usage data

3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

• To respond to user inquiries
• To provide information about services or requests
• To manage communications with users
• To improve website content and user experience
• To perform statistical and analytical analysis

4. Legal Basis for Processing

The processing of personal data is based on the user’s consent when submitting forms or accepting cookies, as well as on the legitimate interest of the website owner in improving services and communication.

5. Data Retention

Personal data will be retained only for the time necessary to fulfill the purposes for which it was collected or while a legitimate relationship with the user exists.

6. Data Sharing with Third Parties

Personal data will not be sold or transferred to third parties, except when required by law or when necessary for the provision of technical services related to the operation of the website.

Some third-party service providers may have limited access to data strictly for operational purposes, such as hosting or analytics services.

7. User Rights

Users have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion of their data
• Restrict or object to data processing
• Request data portability

To exercise these rights, users may contact: sales@cruiseingalapagos.com

8. Security Measures

Reasonable technical and organizational security measures are applied to protect personal data against unauthorized access, alteration, loss, or misuse.

9. Cookies Policy

This website uses its own and third-party cookies to ensure proper functionality and to improve the user experience.

What are cookies?

Cookies are small text files stored in the user’s browser when visiting a website. They help recognize users and remember information about their visit.

Types of cookies used

• Technical cookies: necessary for the basic operation of the website.
• Analytics cookies: used to analyze user behavior and improve the website (for example, Google Analytics).
• Functional cookies: remember user preferences.
• Third-party cookies: managed by external service providers.

Cookie management

Users may accept, reject, or configure cookies through their browser settings. Cookies can also be deleted at any time from the browser configuration.

Disabling certain cookies may affect the proper functioning of the website.

10. Changes to This Policy

This policy may be updated at any time to reflect legal or technical changes. Any updates will be published on this page.

Last updated: December 25, 2025